The Community Health Center of Buffalo (CHCB) is searching for Medical Administrative Assistants to support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients. Candidates should be able to multitask, prioritize and handle sensitive information confidentially. If you are able to combine exceptional communication skills with an ability to perform ‘behind the scenes’ tasks, we would like to meet you.

Responsibilities:

• Prior authorization processing
• Interview patients for case histories prior to appointments
• Update and maintain patients’ health records
• Assist patients with initial paperwork
• Schedule and coordinate appointments
• Use medical software to support all transactions
• Manage receivable and payable accounts and maintain financial records
• Answer patients’ queries and ensure quality customer service
• Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies
• Ensure compliance with procedures
• Keep up-to-date with changes in medical and insurance legislation

Requirements:

• Proven work experience as a Medical Administrative Assistant
• Hands-on experience with medical software (eClinical Works experience a plus) and MS Office
• Knowledge of healthcare operations and medical terminology
• Familiarity with medical and insurance legislation
• Excellent organizational and multitasking skills
• Customer-oriented communication skills
• High school diploma; certification in medical administration is a plus